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METRICS
figures ERP ETL key indicators objectives diagrams dashboards weight performance cascading accountabilities outputs outcomes short term long term suboptimization global optimization,lagging indicators leaders indicators quantitative data qualitative features client result criteria incentive market value current value future value assets stakeholder early signal key driver reward side-effect relative absolute trend
2015/7/29
Metrics are a sine qua non condition of an efficient management. Indeed, management cannot be based upon intuition: it has to be underpinned by figures.
The Impact of Forward-Looking Metrics on Employee Decision Making
Customer Value and Value Chain Decision Choices and Conditions Mortgages Employees
2015/4/24
This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use data from a southern European bank that, in April 2002, started providing its branch managers w...