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The article discusses the discovery and management of information. The authors propose an integrated, holistic framework for knowledge management that is composed of interdependent modules meant to pe...
Most recent research on customer relationship management (CRM) has been restricted to developed economies such as the United States. Researchers have done little to study the growth of CRM in developi...
In this post dot-com era, much e-commerce activity now arises from established firms with traditional physical outlets. Despite the growth in such click and mortar approaches to e-commerce, little res...
This paper presents a conceptual framework and a set of recommendations for those user interface designers designing for international customers to help them create appropriate localized websites ...
Information systems change initiatives often represent the single largest investment (and therefore risk) for large corporations yet there exist few management frameworks in the literature to help dec...
In this paper we propose an innovative framework with the purpose of promoting innovation in three main directions (technological innovation, business model innovation, product innovation). The fram...
This paper presents a framework based upon a relationship between environmental benefits and the investments and costs needed to implement and run company operations. As the results of environmental...
Supply chain coordination relates to effective management of different disparate but dependant members/processes. Dependencies between various members and consequent coordination mechanisms to manag...

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